Terms and Conditions

These Terms and Conditions ("Terms") govern your use of the services provided by LEO Tours & Services ("LEO", "we", "our", or "us"). By using our website, making a booking, or using any of our services, you agree to be bound by these Terms.

1. Bookings and Confirmations

All bookings are subject to availability and confirmation by LEO.

  • We may request additional details to verify and complete your booking.
  • Booking details such as date, time, pickup and drop locations must be accurate.
  • We reserve the right to decline or cancel a booking where required (for example, due to safety or availability).

2. Cancellations and Changes

If you need to cancel or change a booking, please contact us as early as possible.

  • Cancellations or changes may be subject to time limits or applicable charges.
  • Late cancellations or no-shows may result in a partial or full charge.

3. Passenger Responsibilities

When using our vehicles and services, you agree to:

  • Provide correct contact details and be reachable before and during the trip.
  • Arrive on time at the agreed pickup location.
  • Follow reasonable instructions given by our drivers and staff.
  • Respect the cleanliness and condition of the vehicle; damage or excessive cleaning may incur charges.

4. Service Limitations

We strive to provide timely and reliable service, but some factors may be beyond our control.

  • Traffic, weather, road closures, or other external events may affect timing.
  • We are not liable for indirect losses such as missed flights or appointments due to delays beyond our reasonable control.

5. Payments

Payment terms will be communicated at the time of booking.

  • Prices may vary based on distance, duration, vehicle type, and time of day.
  • Additional charges may apply for extra waiting time, route changes, or additional stops requested during the trip.

6. Conduct and Safety

We prioritise the safety and comfort of all passengers and drivers.

  • Abusive, unsafe, or illegal behaviour will not be tolerated.
  • Our drivers may end a trip or refuse service if they believe safety is at risk.

7. Personal Data

Our handling of your personal information is described in our Privacy Policy. By using our services, you agree that we may use your information in line with that policy.

8. Changes to These Terms

We may update these Terms from time to time. The most recent version will always be available on this page. Continued use of our services after changes means you accept the updated Terms.

9. Contact Us

If you have any questions about these Terms, please contact us at:

Phone: +91 8105164141
Email: goleotours41@gmail.com
Address: Opp Milagress Church, 575001, Mangalore, India