Privacy Policy
At LEO Tours & Services ("LEO", "we", "our", or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
1. Information We Collect
We may collect the following types of information when you interact with us or use our services:
- Contact details such as your name, phone number, and email address.
- Booking details such as pickup and drop locations, dates, times, and service preferences.
- Account information if you create an account or use guest login.
- Technical information such as IP address, browser type, and basic usage data collected via standard web technologies.
2. How We Use Your Information
We use your information to:
- Process and manage your bookings and inquiries.
- Communicate with you about your trips, updates, and support.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our rights.
3. Sharing of Information
We do not sell your personal information. We may share your information only with:
- Service partners and drivers, but only as needed to fulfil your booking.
- Trusted vendors who help us operate our website or services (for example, hosting or communication tools).
- Authorities, when required by law or to protect our legal rights, users, or others.
4. Data Retention & Security
We keep your information only for as long as necessary for the purposes described in this policy or as required by law. We use reasonable technical and organisational measures to help protect your data from unauthorised access, loss, or misuse.
5. Your Choices
You can contact us at any time to:
- Update or correct your contact details.
- Ask about the information we hold about you.
- Request that we delete certain information, subject to legal or operational requirements.
6. Cookies & Tracking
Our website may use basic cookies or similar technologies to improve performance and user experience, such as remembering preferences or helping us understand how the site is used. You can control cookies through your browser settings, but this may affect some features.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. The latest version will always be available on this page.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Phone: +91 8105164141
Email: goleotours41@gmail.com
Address: Opp Milagress Church, 575001, Mangalore, India